hogties (ebay) ebay@usamotorcycleparts.com

April 3rd, 2010 - Bought and paid for fender
April 12, 2010 - Received a refund email from Paypal
April 12, 2010 - emailed Hogties trying to figure out what was going on
April 12, 2010 - emailed again. I just realized ACP had been screwed
April 13, 2010 - Left neg feedback to Hogties
April 14, 2010 - Hogties FINALLY contacts me (11 days later!!!!)
April 14, 2010 - Received 2 emails. One they wanted to take care of "my" issue. They said a former employee listed it twice. Well why the heck didn't they email me then!!!!!!!!!!
But the refund notice said they sold it in their store.
Other email was they wanted me to retract my negative feedback

Purchased a fender and paid for it the same day (April 3, 2010).
Got a notice that they refunded my money (Paypal) on April 12, 2010. They said that they sold it in their store WHAT!!!!
Yes, they sold it in their store. I should be getting this fender anytime and now I hear they sold it out from under me.
What a piece of crap company "hogties" is!
I suggest not dealing with this company

Looking at their feedback, this is not the first time they've sold an item,
then refunded the money saying they sold it in their store. My advice is to stay away from "Hogties".
Without warning, they will sell an item out from under you and not even email you.

I gave them ample time to reply, but they never responded to 2 replies I sent through the ebay system

UPDATE: 12/14 - Hogties FINALLY decided to contact me. They want me to racant my negative feedback.
Heck, That was the only way I could get them to contact me!!!

Other Hogties feedback

I've been on ebay 5+ years now and this is the FIRST negative I've ever given.
A very deserving negative. This goes to show how bad this exeprience was!!

Nowhere does it state on their terms our about me page that they have the right to sell an item after they have already sold it on ebay

Copy and pasted from their ebay "me" page...
.We pride ourselves in Customer Service and Quality products. We do our best to describe as accurately as possible. If there is a valid problem, we will work with you to try to resolve it

Got the automated email from Paypal on April 12th (I purchased and paid for the fender on April 3rd)
Refund--
"sorry this item was sold in store"
This is all that was said. No sorry, no nothing

Sold in their store, or did they double list it?? Hmmm, which is it. Apparently, they don't know

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correspondences - oldest to newest

From: eBay Member: hogties [mailto:sm-member@ebay.com]
Sent: Saturday, April 03, 2010 7:18 AM
Subject: Good news! eBay item #350155089998 HD HARLEY BLACK PEARL REAR FENDER FX SOFTAIL BOBTAIL NR
Your registered name is included to show this message originated from eBay. Learn more.

Good news! eBay item #350155089998 HD HARLEY BLACK PEARL REAR FENDER FX SOFTAIL BOBTAIL NR

You are the winning buyer for the item below. Thank you for your business!

Item title: HD HARLEY BLACK PEARL REAR FENDER FX SOFTAIL BOBTAIL NR
Web address: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=350155089998
Item number: 350155089998
Seller User ID: hogties

Your total is:
$162.00 per item
insurance for USA 48 States ONLY. NO PO BOXES
$0.00 shipping/handling for USA 48 States ONLY. NO PO BOXES

-----
$162.00 = Total

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April 03, 2010

Please send me your shipping address and payment. The following payment methods
are accepted: Visa/Master Card, Discover, PayPal

If you want to mail your payment, please send it and include a copy of this
page to:

Hogties
ATTN: Item # Xxxxxxxxxx
1010 North Catalina Avenue
Redondo Beach, CA 90277

Thank you again for your purchase.

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April 03, 2010

From: eBay Member: hogties [mailto:sm-member@ebay.com]
Sent: Saturday, April 03, 2010 7:19 AM
Subject: Thank you for your payment. eBay item #350155089998 HD HARLEY BLACK PEARL REAR FENDER FX SOFTAIL BOBTAIL NR

Your registered name is included to show this message originated from eBay. Learn more.

Thank you for your payment. eBay item #350155089998 HD HARLEY BLACK PEARL REAR FENDER FX SOFTAIL BOBTAIL NR

We hope you enjoy your purchase. Your payment has been received for the following
item:

Item title: HD HARLEY BLACK PEARL REAR FENDER FX SOFTAIL BOBTAIL NR
Web Address: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=350155089998
Item number: 350155089998
Seller User ID: hogties
Your total: $162.00

Thank you very much. Your business is much appreciated.

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April 12, 2010 --------------------------- no response on this email

Dear hogties,

Just want to make sure you got the right person? I just received a refund notice stating that you sold the
fender in your store, but I had purchased this fender back on April 3rd?today is April 12th.
I should be receiving the fender anytime.

http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItemVersion&item=
350155089998&view=all&tid=223725628022

Please let me know as soon as possible. This is for a customer job I took in a couple weeks ago.
Surely this is a mistake. I'm going to have one PO'd customer

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sent through ebay system April 12, 2010 --------------------------- no response on this email

I have a feeling, you guys just screwed me.
I would have expected a response by now.

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FINALLY got a response from them April 14, 2010-----------------

We would like to work with you to resolve you r issue, please call us 310.697.3794


My response and "decline" message to them--------------
You sold the fender out from under us, how can you resolve ‘my’ issue? You decide to contact me ELEVEN (11) days later. NO matter if it was either selling the part in your store as you said, or you had an employee that double listed it like you also said, it took 11 days, 2 emails, and a neg feedback, before you even thought about contacting us. Can’t believe you did that to another motorcycle business!!!! VERY bad business. I should have read your feedback first! I would have known you do this